With fading luminosity, the light starts blinking at regular intervals – what does that mean?

Rechargeable Torches - Rechargeable batteries have a shelf life of approx. 2 years and may deplete earlier or last much longer, depending on storage and use, and may be the reason for the issues.

We cover the batteries for 2 years from date of purchase. If your torch is less than 2 years old, please contact our support team with your full name and address to request a FOC battery to be sent to you. Alternatively you can purchase a replacement battery from our website. If you are unsure of what battery your torch takes, please contact our support team who will be more than happy to advise the compatible battery for your torch. 

Non-rechargeable Torches - Wipe the torch battery compartment with WD40 spray to remove any battery residue. If the light still doesn’t work after cleaning and replacing your old batteries for brand new ones, replacing the battery compartment (for certain models) may help bring your torch back to life. If your torch does not have a battery compartment, your torch may have become faulty. Please contact our support team on [e-mail] us for further assistance. 

You should remove your batteries from your light if you do not use it for a long time.